Find answers to common questions or reach out to our support team.
Yes, all crew members (riders and shore crew) need a Pro subscription to participate in crew sessions and see real-time locations. Free users can still use the app to log their own solo tracks and view their session history.
Absolutely. You can cancel your subscription at any time through the App Store. You'll continue to have Pro access until the end of your billing period.
Pro accounts can create crews with up to 10 members (riders + shore crew). We'll look to change this in the future.
Nope! Shore crew can monitor your session from anywhere with an internet connection. Your partner could be watching from home, work, or even another country.
Can't find what you're looking for? Email us and our support team will help.